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Protecting your privacy is extremely important to The Credit Guru. We
strive to keep your personal information confidential. By ensuring that you are
aware of and understand The Credit Guru Client Privacy Policy, we can provide you
with better service. Please take a moment to read the following policy to learn
how we handle your personal information.
Why we collect personal information
We collect personal information to enroll you in our service. The
information we require is the absolute minimum necessary. The Credit Guru uses your
personal information to provide you with superior customer service, and to
communicate with you regarding your case. In addition, we use your personal
information to keep you up to date on the latest service announcements, feature
updates, special offers, and other information we think you would like to hear
about. From time to time.
How we collect personal information
We collect information about you at the time you sign up for our
service, and any time we enter information from your credit report into our
database. In addition, when you sign up for The Credit Guru service, or
ask to be included in an email mailing list, we collect and store the
information you provide in a secure database.
When we disclose personal information
Because the ability to communicate with our clients during any
part of the credit recovery process is absolutely essential, your personal
information may be shared with other of The Credit Guru's employees. They will protect your
personal information in accordance with the Lexington Customer Privacy Policy.
The Credit Guru will not share your personal contact information with other companies
unless you specify otherwise.
The Credit Guru works with other companies that
help us provide The Credit Guru's services to you, and we may provide your personal
information to these companies. For example, should we need to forward written
documents to you we give shipping companies this information so they can deliver
more efficiently. The information they receive is for shipping and delivery
purposes only, and we require that the companies safeguard your personal
information in accordance with The Credit Guru's policies.
How we protect your personal information
The Credit Guru safeguards the security of the data you send us with
physical, electronic, and managerial procedures. We urge you to take every
precaution to protect your personal data when you are on the Internet.
The Credit Guru's web site uses industry-standard
Secure Sockets Layer (SSL) encryption on all web pages where personal
information is required. To sign up for The Credit Guru's service, or to log into the
web site, you must use an SSL-enabled browser such as
Netscape Navigator 3.0 or later, or Internet Explorer. This protects the
confidentiality of your personal and credit card or checking account information
while it is transmitted over the Internet.
Collecting other personal information
When you browse The Credit Guru’s web site, you are able to do so
anonymously. Generally, we don’t collect personal information when you browse —
not even your email address. Your browser, however, does automatically tell us
the type of computer and operating system you are using. Like many web
sites, The Credit Guru's web site uses “cookie” technology. When you first connect
to our site, the cookie identifies your browser with a unique, random number.
The cookies we use do not reveal any personal information about you, except
perhaps your first name so we can welcome you on your next visit. Cookies help
us understand which parts of our web sites are the most popular, where our
visitors are going, and how long they spend there. We use cookies to study
traffic patterns on our site so we can make the site even better. We may
use third-party advertising companies to serve ads on our site. These companies
may employ cookies and action tags (also known as single pixel gifs or web
beacons) to measure advertising effectiveness.Any information that these third
parties collect via cookies and action tags is completely anonymous.If you
would like more information about this practice and your choices, click
here.In some of our email to you, we use a “click-through URL.” When
you click one of these URLs, you pass through our web server before arriving at
the web site that is your destination. We track click-throughs to help us
determine your interest in particular topics and measure the effectiveness of
our customer communications. We may use third-party advertising companies
to serve ads on our behalf. These companies may employ cookies and action tags
(also known as single pixel gifs or web beacons) to measure advertising
effectiveness. Any information that these third parties collect via cookies and
action tags is completely anonymous. If you would like more information about
this practice and your choices, click
here.
Our companywide commitment to privacy
To make sure your personal information remains confidential, we
communicate these privacy guidelines to every The Credit Guru's employee and staff
member.
- The Credit Guru does not knowingly solicit personal information from children or
send them requests for personal information.
- The Credit Guru's web site does contain links to other sites. The Credit Guru does not
share your personal information with those web sites and is not responsible for
their privacy practices. We encourage you to learn about the privacy policies of
those companies.
- If we are going to use your personal information differently from that
stated at the time of collection, we will try to contact you via email using the
most recent information we have. If you have not given us permission to
communicate with you, you will not be contacted, nor will we use your personal
information in a new manner.
The Credit Guru's Customer Privacy Policy is
subject to change at any time. We encourage you to review the privacy policy
regularly for any changes. |